At Go Thai Transport, we believe transparency is the key to a stress-free travel experience. Whether you’re heading from Bangkok to Pattaya, Khao Yai, Ayutthaya, Kanchanaburi, or Hua Hin, our pricing policies are designed to be fair, upfront, and easy to understand. This blog explains what’s included in your quote, potential extra charges, and how to avoid them—so you can focus on enjoying Thailand’s beauty, not worrying about hidden fees.
What’s Included in Your Price?
Your quote covers everything you need for a smooth ride:
- Toll Fees: All highway charges are pre-calculated.
- Fuel Costs: Petrol is included, no matter the distance.
- Parking Fees: We handle parking at destinations like malls, hotels, or attractions.
Example: A trip from Bangkok to Hua Hin includes tolls for the Highway and parking at your hotel.
Please note: We provide transportation services only. All attraction tickets, meals, and entrance fees are excluded from our pricing.
Additional Charges: What to Know
While we aim to keep pricing simple, extra fees apply in specific scenarios:
- Waiting Time Fees
- Free Waiting Period: 30 minutes after your scheduled pickup time.
Note:
This fee applies only to hotel and residence pickups. (Not Applicable for Airport pickups).
Why? Delays affect driver schedules and subsequent bookings.
Tip: For airport pickups, provide your flight number—we track delays automatically!
2. Uncommunicated Changes to Your Itinerary
Changing your plans without notifying our team might incur extra fees. This includes:
- Changing Pickup/Destination:
Switching from Bangkok to Pattaya to an unplanned stop in Ayutthaya adds distance and toll costs.
- Ignoring Agreed Departure Times:
Delaying a hotel/residence pickup by more than 30 minutes without notice = waiting fees. - Adding destinations outside the original route (e.g., a stop in Chonburi District during a Bangkok day trip) will incur additional fees based on distance and time.
- While we allow short rest stops (max 15 minutes at petrol stations), extended meal breaks at restaurants require prior notice and may be subject to waiting fees – ONLY applicable for transfer trip.
Why? Last-minute changes disrupt driver schedules and incur unexpected costs (e.g., fuel and missed bookings). We also want to optimise the trip by making sure our customers do not spend more time on the road with heavy traffic.
How to Avoid Extra Fees
- Confirm Details Early: Double-check pickup times, destinations, and passenger numbers with our admin team before booking.
- Notify Us Immediately: Need to adjust your trip? Message us via WhatsApp before departure.
- Stick to the Plan: Avoid unplanned detours (e.g., adding a stop at a Kanchanaburi waterfall) unless cleared with us.
Payment Options
We offer flexible, secure payment methods:
- Cash (THB): Pay to driver directly at the end of each trip.
- Online Payments:
- Thailand PromptPay/QR: Ideal for local Thai Banks transfer
- Bank or Telegraphic Transfer (SWIFT) / WISE Transfer: Low-cost international transfers
- Flip Global (cross-border transfers Indonesia-Thailand)
- Credit Card via Stripe: A +5% processing fee applies
- Overseas fund transfer (remittance) via your mobile banking app (Singapore Banks): OCBC, DBS, POSB.
Always Review: Check our refund policy before paying.
FAQs
Q: Why is there a +5% fee for credit cards?
A: This covers transaction charges from third party payment gateway. Save costs by using WISE Transfer!
Q: What if I change my destination without telling Go Thai Transport?
A: Example: Rerouting from Bangkok to Hua Hin to an unplanned stop in Khao Yai adds distance/time fees. Always inform us first!
Q: Can I make an advance full payment for my trip?
A: Yes, full upfront payment is welcome and ensures your booking is confirmed.
Why Pay in Full Upfront?
For the smoothest experience, we highly recommend settling the full payment in advance. This way, you can focus entirely on enjoying your journey without worrying about payments during your trip.
Why Travelers Trust Us
Transparent Communication: No hidden terms—just clear policies.
Google Reviews:
“This service is almost the same cost as any general taxi service, but the experience is extremely different. First, the customer service on WhatsApp was outstanding, fast, very clear and details were confirmed many times. The price was very competitive and clearly stated that we would need to pay for the ferry portion. Second, our driver was so friendly and kind, Thai roads are not easy, but he drove so well, we all slept and just relaxed. I’m booking this service again to my next destination and then to the airport. If you want to travel stress free and enjoy your time, contact this company. Best in Thailand!” – Tasha Poduska
“Excellent service and communication from thai transport. After we incorrectly confirmed our hotel details they were able to deploy a new vehicle to pick us up and still get us to the airport on time. We were exceptionally impressed how they managed to accommodate this without any additional expense to us and with a polite acceptance of our apology. Thank you! All the best for 2025!” – Liat Beinart
Lets Begin your Journey with Us!
At Go Thai Transport, we’re committed to making your journey as smooth as the roads from Bangkok to Pattaya, Khao Yai, or Kanchanaburi. By communicating changes early and sticking to your itinerary, you’ll enjoy fair pricing and zero stress.
Ready to Book?
Message us on WhatsApp to lock in your trip.
Review our refund policy for peace of mind.